Betariel Apartments S22

Very Good
Traveller Type: review category business travellers

Very Poor
Traveller Type: solo traveller
  : Nothing pls stop full booking
  : Everything pls stop booking

Fair
Traveller Type: group
  : The check in its a nighmare. No people there to help, just a monitor with a remote desktop. Other customers had to help us cause the information was misleading. They made me sign a document that says that if i check out late i pay 50 Euros. The problem? There's also a sign that tells you that the check out is automatic. So how can I be late? Which sign has the truth?Also the apartment has no place to cook, only microwave. The web said it had a kitchen. No. It has a microwave and that"s all. There is AC but for some reason the radiator was open and no way to turn it off. So hot vs cold.Also if you like company, there are ants on the floor.We also found the door of the shower broken (could not oper nor close) and we fixed it easly. But that's not a good first impression of a place.Little blancket for the beds, if you are tall, goood luck.

Fair
Traveller Type: family with young children

Pleasant
Traveller Type: solo traveller
  : Of course, considering costs in the central part it was quite good value for it's money in emigrants settled part. Possibility of self check-in and quite really big room that I liked
  : The link provided for self check-in didn't work without a pin cide and to get it know before arrival I tried to contact via WhatsApp. As the result, we were waiting in the line for 30 min to check-in in a crowded stuffy lobby.When we had a quest to find our room. As it happened it was on the ground floor and looked like redesigned for leaving shop area.All windows were glued with a mat oracal.It was very noisy outside as the rest of guests were smoking on the street. And there were no any cutleries and knifes while the rest of kitchenwear were available.When I tried to use hairdryer it started to smell immidetely. There were no any signs that is out of order.

Poor
Traveller Type: family with young children
  : well, nothing. Maybe the location is ok but that’s it.
  : I am sorry to say it but this place is really crap. I would never rent it again. The check in is worst ever. No staff is there. It’s just one big computer screen, camera and a button. And phone nr next to it. After pressing the button we had to wait quite long until somebody started to answer us. By calling the phone nr it was call box and sms asked how they can help. We were a group of 7 people and it took us 30-60 min to get this check in done. What about GDPR?? Not valid for them? I saw all the names of people that stayed there on this big screen and all my information was visible on this screen for next person behind me. Even when they already stand in front of the screen. One room we got had a bunk bed without a ladder

Pleasant
Traveller Type: group
  : Good for up to 7 people, very easy to get U1- Bahn line, cleanig is almost OK,
  : Check in process was complete disaster and unnecessary . a huge waiting queue, no one at the desk only phone call; they could do this process by sending an online form easily. There is no curtain etc in the shower. most of the dishes were dirty and oily.